“Hire and promote first on the basis of integrity, second motivation, third capacity, fourth understanding, fifth knowledge, and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind. Experience is easy to provide and quickly put to good use by people with all the other qualities.” Dee Hock, founder, VISA
Fast Company Article: The Trillion-Dollar Vision of Dee Hock